Mini luminescent pendant "Eye of God - Mondstadt" based on the game "Genshin Impact" - anemo element

By "Nova Poshta":

• Nova Poshta from warehouse to warehouse - according to Nova Poshta tariffs;
• Warehouse-Doors (by Nova Poshta courier) - according to Nova Poshta tariffs;
• To the Nova Poshta parcel terminal - according to Nova Poshta tariffs.City of departure of goods: Dnepr, Odessa (Manga).

Additional method:

• OLX delivery when purchasing on the OLX website in our store.

Orders worth at least 2,000 hryvnia (₴) have free delivery price (except adult products category).

Slight bruising of the product boxes is allowed since we receive the goods directly from China, bypassing the aggressor country (Russia) through a long delivery distance. We will inform you personally if the boxes are heavily creased and we will slightly reduce the price. Boxes are only packaging material and in no way serve as a reason for returning goods.

Be sure to inspect the goods upon receipt at the post office and leave complaints at the Nova Poshta office without receiving the goods if the they damaged it!

Read more about delivery here: Payment and Delivery

Main payment methods:

• Prepayment (have "Nova Poshta" commission's);
• Full payment from card to PrivatBank card (no additional fees except bank fees).

Prepayment orders will be canceled if you have not made prepayment within 2 business days.

Orders with full payment to a bank card will be canceled if payment is not received within 2 business days.

Products orders with status "In China stock"

When ordering a product marked “In China stock”, the buyer (client) immediately pays 50% of the cost of the product to the bank card (or 100% if desired). The remaining cost of the goods is paid after receipt by the client (at the post office when receiving). Some products or product categories are sold only with 100% prepayment.

Prices of the products with status “In China stock” may vary. Always check the price additionally or we will inform you about price changes by ourselves when agreeing on the order.

The average estimated delivery time for goods from China is about 25-35+ days. It can be either more or less.

Additional method:

• OLX payment when purchasing in our store on the OLX trading platform website.

Read more about payment here: Payment and Delivery

Only high-quality products, everything under personal control!

• Products Return/Exchanges within 14 days according to the law of Ukraine;
• Full payment only after checking the product(-s) when purchasing with prepayment;
• Full refund guarantee when paying online for defective products;
• Compensation for part of the cost of the goods individually for each product if the damage to the goods is minor, but with the consent of the client. In this case, the goods remain with the client and further returns are not possible;
• OLX delivery when purchasing in our store on OLX guarantees that your money will not go anywhere until you inspect and receive the goods at the post office, and if you refuse it, it will automatically go back to us;

Some categories of goods cannot be returned if they have been used or worn (for example: underwear, 18+ adult product's category).

Read more about the guarantee here: Exchange and Return

• If the product has obvious serious defects, damage, etc., then you can issue a return or exchange of the product by providing photos and videos, as well as a description of the problems associated with this product;
• You can receive compensation (% of the cost of the product) if it is possible to restore it, or if you are satisfied with the product as it is, but then the product remains with you and no further return is possible. Immediately find and report any problems associated with the product you purchased;
• If the product was intact and you damaged it, and also did not inspect it at the Nova Poshta postal office when receiving, then a refund is not possible;
• Having a product unboxing video will be in your favor.

Keep the original boxes/packaging of the product, if possible, if they were with the product during the warranty period.

PLEASE keep the original boxes of the figures as they are included in the price of the item.

The absence of certain parts of the product set will be deducted from the refund amount on an individual basis for each product. In the case of figurines, product(-s) cannot be refunded without full complete set.

When purchasing a product through OLX delivery in our store on the OLX website, the product is returned to us if you did not accept it at the post office or simply did not pick it up. The money is automatically returned to you.

Read more about returns here: Exchange and Return

You can consult:

1. By writing to us on Viber, What'sApp or Telegram;
2. Instagram Direct - orangekitsuneshop_ua;
3. By writing to us on OLX - Kitsune Shop - Alexander;
4. By writing to us in our Telegram group - feedback (we also have here chat for english-talkers);
5. Call us at phone number:

• Weekdays - from 12 to 20:00 (weekdays)
• Saturday - from 12:00 to 18:00;
• Sunday and Holidays - closed.

Telephone number for communication in Viber, What'sApp, Telegram - 097 263-21-83.

Orders are accepted on any day of the week except Sunday.

On official holidays in Ukraine (according to the law), on the New Year and before the New Year (from December 31 to January 1), as well as on December 6, we do not work.

We can respond to messages on Viber, Whats'App, Telegram, Instagram or on the OLX website at any time if possible (until 22:00 inclusive).